FAQ (Frequently Asked Questions)
Ecards, Costs and licences
1. How many people can I email with a link to my customised Ecard?2. How much money can I save by using an Ecard?
3. How do you save me time?
4. I'd like more then 1 Ecard. Do I get a bulk discount?
5. I'd like identical Ecards with the same logo and design but different messages. Do I get a discount?
6. My Ecards are sent by Wishawish to the same contact list, do I pay emailing fee for each Ecard?
7. Can I put the Ecard on my own website?
8. Can you design an Ecard especially for my company?
9. Why aren't your Ecards free?
10. Why does it cost more to buy an Ecard right before Christmas (mid December)?
11. Can I pay Wishawish with a cheque?
12. I bought my Ecard. When will it be ready?
13. Can I get an invoice?
14. What makes Wishawish Ecards eco-friendly?
Extras
1. What is cloaking, and how is it done?2. Can I use my own tracking code?
3. What extras do I get?
4. The money I save by sending Ecards, I donate to charity. How can I let my customers know?
5. Can I talk to someone about my unique requirements?
Customisation
1. What can be changed and customised on my Ecard?2. Can I link from the Ecard to my website or any internet address?
3. Can I have more then one message?
4. I need to change the message after the Ecard is finished, what do I do?
5. Can I put advertising on the Ecard holding page?
6. Can I remove the wishawish credit link from my Ecard?
7. Can I have my message written in a language other then English?
8. This is not my first purchase, do I still have to upload my logo?
Emailing (after customisation)
1. My Ecard is ready and looks great, what do I do now?2. Can I email the Ecard to my clients as an attachment?
3. Can I use my own email template with your Email Sending Service?
4. If I use Wishawish's Email Sending Service, does the email still come from my company?
5. If I use Wishawish's Email Sending Service, can I add my own message in the email?
6. How do I send you my contact list?
7. What do you do with the contact lists you receive?
8. I used your Email Sending Service last year, do I need to send you my client email list again?
After my Ecard is sent
1. Can I keep an eye on how my Ecard is doing once it is sent?2. How long is my Ecard available to view online?
3. What is the client log in for?
4. Can I use the same Ecard next year?
